Robert I. Sutton

“organizations that spread and sustain excellence are infused with a “relentless restlessness”—that often uncomfortable urge for constant innovation, driven by the nagging…

— Robert I. Sutton

“two tests that I use for spotting whether a person is acting like an asshole: • Test One: After talking to the…

— Robert I. Sutton

“Fight as if you are right, listen as if you are wrong.”

— Robert I. Sutton

“Life is too short to put up with assholes.”

— Robert I. Sutton

The best single question for testing an organization's character is: What happens when people make mistakes?

— Robert I. Sutton

“a host of cost-cutting moves, and one of the changes was that although employees”

— Robert I. Sutton

“on outside the meeting and agree on a steward to be responsible for it. With frequent, crisp stand-up meetings, there can never…

— Robert I. Sutton

“My rule of thumb is that no work team should have membership in the double digits (and my preferred size is six),…

— Robert I. Sutton

Assholes tend to stick together, and once stuck are not easily separated.

— Robert I. Sutton

“What you “learn” from Steve Jobs tells more about yourself than about him!”

— Robert I. Sutton

“better to shoot the messenger than to learn about—and fix—the problems. In contrast to such constructive defiance, I know bosses who employ…

— Robert I. Sutton

Creativity isn't about wild talent as much as it's about productivity. To find new ideas that work, you need to try a…

— Robert I. Sutton

“As Max DePree, former CEO of furniture maker Herman Miller, put it, “The first job of a leader is to define reality.”

— Robert I. Sutton

Renowned management guru Peter F.Drucker looked back at his 65-year consulting career shortly before he died. He concluded that great leaders could…

— Robert I. Sutton

“and supply-chain experts, and get more space. Corey also knew that little things can mean a lot, and as a boss, you…

— Robert I. Sutton

“Here’s what I think we face. 2. Here’s what I think we should do. 3. Here’s why. 4. Here’s what I think…

— Robert I. Sutton

“If you are a boss, ask yourself: When you look back at how you’ve treated followers, peers, and superiors, in their eyes,…

— Robert I. Sutton

“William Coyne headed research and development at 3M—the company behind Ace bandages, Post-it notes, Scotch tape, and other inventions—for over a decade.…

— Robert I. Sutton

“Harry S. Truman said, “It is amazing what you can accomplish if you do not care who gets the credit.”

— Robert I. Sutton

“Third, and finally, if you want people to believe the system is fair and effective, it’s essential to be tough on the…

— Robert I. Sutton

“Countries with hot climates suffer higher murder rates and more political violence; more violent crimes occur in hot years;”

— Robert I. Sutton