Credibility Quote by Robert I. Sutton
““and supply-chain experts, and get more space. Corey also knew that little things can mean a lot, and as a boss, you can earn credibility with your people by demonstrating that you will go to war for them every now and then—even over fairly trivial things.””
About This Quote
Source Book: The No Asshole Rule by Robert I. Sutton, 2007
Leaders earn trust by defending their team, even over minor issues, showing they value people over petty concerns.
In simple terms: Defend your team to build credibility.
Key Takeaway
Show willingness to protect staff.
Themes
leadership
trust
team dynamics
Mood
respectful
determined
Type
advice
leadership
When to use this quote
- managerial meetings
- conflict resolution
- performance reviews
- team building
Key Concepts
psychological safety
authority
service orientation
Questions to Reflect On
- How do you balance defending staff with broader goals?
- When is it appropriate to intervene in minor disputes?
A Different Perspective
May overlook larger strategic priorities if overemphasized.
![“I can assure the conspiracy theorists who have very effectively savaged [Gerald] Posner in their books that they're going to have a much, much more difficult time with me. As a trial lawyer in front of a jury and an author of true-crime books, credibility has always meant everything to me. My only…” quote by Vincent Bugliosi](https://sms4smile.com/quotes/img-quotes/314/vincent-bugliosi-8709_book_i-can-assure-the-conspiracy-theorists-wh_47158.jpg)
