Communication Quote by Arnold Bennett
“Ninety percent of the friction of daily life is caused by tone of voice.”
About This Quote
Source Essay: The Art of Speaking, Arnold Bennett, 1915
Tone of voice creates most of daily life's friction.
In simple terms: How we speak often causes conflict.
Mind your tone to reduce friction.
Themes
Mood
Type
When to use this quote
- customer service
- team meetings
- public speaking
- family discussions
- negotiations
Key Concepts
Questions to Reflect On
- How does tone influence perception?
- When should tone be adjusted?
Tone alone may not resolve deeper disagreements.