Nearly 7 in 10 Fortune 500 companies have a corporate Facebook page, and more than that have active Twitter accounts. — Clara Shih Copy Share Image
Facebook is a CRM for people. The days of the anonymous web is over. People expect more. — Clara Shih Copy Share Image
Social media provides the modern-day version of mystery shopping and walking the halls. — Clara Shih Copy Share Image
Companies can't delegate social media to the new college grad and think they have it covered. — Clara Shih Copy Share Image
The whole point of social media is continuity and continual engagement. — Clara Shih Copy Share Image
Social media isn't a one-way broadcast; it's a multiway opportunity for dialogue. — Clara Shih Copy Share Image
Social networks particularly will tend to converge and consolidate over time, especially because they're inherently governed by network effects. So the bigger… — Clara Shih Copy Share Image
Social media teams can and do launch clever campaigns, but game-changing Social Business initiatives are typically driven by management teams. — Clara Shih Copy Share Image
'The Facebook Era' articulated a radical vision for how social media would transform media, relationships, and influence, creating new opportunities for businesses… — Clara Shih Copy Share Image
Strong emotional connections between individuals, customers, and salespeople that trust each other will always be 10 times more powerful than the most… — Clara Shih Copy Share Image
My high school, the Illinois Mathematics and Science Academy, showed me that anything is possible and that you're never too young to think big.… — Clara Shih Copy Share Image
Social media provides the modern-day version of mystery shopping and walking the halls. — Clara Shih Copy Share Image
With new technologies promising endless conveniences also comes new vulnerabilities in terms of privacy and security. And nobody is immune. — Clara Shih Copy Share Image
Looking back at my first job, even when I was asked to do something seemingly menial, unglamorous, or very difficult, I always went all-in.… — Clara Shih Copy Share Image
Only in high school when I began programming computers, did I become interested in tech and start-ups, which led me to attend Stanford and… — Clara Shih Copy Share Image
I believe that rather than it being a case of humans versus machines, the future of financial advice more likely lies somewhere in between,… — Clara Shih Copy Share Image
I was born in Hong Kong and immigrated to the United States with my family when I was 4. I spent most of my… — Clara Shih Copy Share Image
Companies can't delegate social media to the new college grad and think they have it covered. — Clara Shih Copy Share Image
Strong emotional connections between individuals, customers, and salespeople that trust each other will always be 10 times more powerful than the most expensive ad… — Clara Shih Copy Share Image
Many companies talk about customer success, but how many actually put the customer first above all else, always? — Clara Shih Copy Share Image
Like many of my fellow entrepreneurs, I didn't create Hearsay Social with my co-founder Steve Garrity because it would be fun and easy, but… — Clara Shih Copy Share Image
