Southwest Airlines is successful because the company understands it's a customer service company. It also happens to be an airline. — Harvey Mackay Copy Share Image
“We went to look at Southwest Airlines in the U.S. It was like the road to Damascus. This was the way to… — Sean Iddings Copy Share Image
Keep costs low and spirits high, and the people of Southwest Airlines will keep LUV in the air. — Herb Kelleher Copy Share Image
Also, in the category of 'obvious but still shocking,' an animal called a 'killer whale' killed someone who was trying to play… — Bill Maher Copy Share Image
“The first involves streamlining operations and introducing cost innovations from manufacturing to distribution. Can the product’s or service’s raw materials be replaced… — W. Chan Kim Copy Share Image
Some of the greatest businesses operating from a deeper purpose have a real commitment to service, like Four Seasons, Joie de Vivre… — John Mackey Copy Share Image
A woman on a Southwest Airlines flight gave birth to a baby. As soon as he was born, the baby said, 'I… — Conan O'Brien Copy Share Image
I guess the worst moment I ever had in business was the fear that Southwest Airlines wouldn't get off the ground. — Herb Kelleher Copy Share Image
I flew out here on Southwest Airlines. Southwest has a plane that's painted like Shamu the whale from Sea World. Yeah, that'll… — Robert Schimmel Copy Share Image
When I started working on Southwest Airlines, I kid you not, only people flying on business and very wealthy people ever flew. — Herb Kelleher Copy Share Image
I've been asked a number of times what was my proudest accomplishment when I was still very active in the day-to-day affairs… — Herb Kelleher Copy Share Image
I have many times marveled at how I could feel so good about myself while eating peanuts in a middle seat on… — Patrick Lencioni Copy Share Image
“As Herb Kelleher of Southwest Airlines succinctly put it, 'Strategy, overdone; doing stuff, underdone'.” — Carlo Ancelotti Copy Share Image
“How to Book a Child’s Flight on Southwest Airlines by Phone ☎️ +1-802-755-5964 How to Book a Child’s Flight on Southwest Airlines… — veronica Copy Share Image
“Reality is the strip malls of Burbank, the smokestacks of Cleveland, a parking garage in Newark. Fantasy is the towers of Minas… — George R.R. Martin Copy Share Image
Everybody in Texas would tell me that they thought I was nuts trying to start Southwest Airlines. There probably weren't 10 people… — Herb Kelleher Copy Share Image
“The best fantasy is written in the language of dreams. It is alive as dreams are alive, more real than real ...… — George R.R. Martin Copy Share Image
“Herb met client Rollin King, an entrepreneur who had been running a third-level charter airline doing short-haul routes out of Twin Beaches… — Sean Iddings Copy Share Image
“Many of the best and most conspicuous examples of strategic principles come from companies that were founded on them, companies such as… — Orit Gadiesh Copy Share Image
“Strategy involves creating “fit” among a company’s activities. Fit has to do with the ways a company’s activities interact and reinforce one… — Michael E. Porter Copy Share Image
The spirit of Southwest Airlines is exuberant, it's caring, it's dedicated, it's diligent, it's fun, it's rewarding, it's a joy. — Herb Kelleher Copy Share Image
“After September 11, there were customers who sent checks to Southwest Airlines to show their support. One note that accompanied a check… — Simon Sinek Copy Share Image
There are many people talking about access to space and, 'How can we make that cheaper? How can we turn that into… — Buzz Aldrin Copy Share Image
After high school in 1969, I was appointed to the Air Force Academy. In '73, I studied for my postgraduate degree and… — Chesley Sullenberger Copy Share Image
