“To cultivate bravery and courage, get involved in a cause you are passionate about. Serving a vision bigger than yourself changes your… — Susan C. Young Copy Share Image
“Smiling is one of your most powerful non-verbal behaviors. People do read a book by its cover and these expressions provide glimpses… — Susan C. Young Copy Share Image
“When you sincerely want to connect on deeper levels and encourage other people to talk about themselves, use open-ended questions to stimulate… — Susan C. Young Copy Share Image
“Are you impressed when you meet people who are filled with passion and conviction? Their energy is contagious and can make us… — Susan C. Young Copy Share Image
“Take steps to be humble, sincere, and authentic, and apologize if necessary. If a relationship is valuable to you, it is worth… — Susan C. Young Copy Share Image
“Do you approach people with a heart of service or with a hidden agenda? Make no mistake, will feel your intentions, even… — Susan C. Young Copy Share Image
“Absolutely everything associated with your success is relationship based and emotionally connected. Developing your emotional intelligence is one of the wisest action… — Susan C. Young Copy Share Image
“If you want to appear more confident—speak slowly, articulately, clearly, and deliberately. Communicating with clarity will not only help you build more… — Susan C. Young Copy Share Image
“To Move from Woe to Wow . . . Listen Attentively • Be fully present and give your customer your full attention.… — Susan C. Young Copy Share Image
“How do you know when to advance the conversation or when there's something still unresolved? When you are situationally aware, you watch… — Susan C. Young Copy Share Image
“Sometimes we break people's trust accidentally. An infraction such as not returning a phone call, missing a deadline, being late for an… — Susan C. Young Copy Share Image
“Is there overlap and similarity among personality profile assessments? Absolutely! Although each assessment packages information differently, you will recognize the common threads… — Susan C. Young Copy Share Image
“There are differing opinions as to whether charisma and charm are innate qualities which we are born with or learned personality styles.… — Susan C. Young Copy Share Image
“Mary Kay Ash, the founder of the Mary Kay Cosmetic empire, taught her teams that most people have a sign hanging around… — Susan C. Young Copy Share Image
“To cultivate bravery and courage, start small. Taking small, consistent steps for calculated risks will help you test your footing. Once you… — Susan C. Young Copy Share Image
“To cultivate bravery and courage, try something new for the first time. Take a chance. Stretch beyond your familiar limits by taking… — Susan C. Young Copy Share Image
“If you want to attract greater success, prosperity, health, and to enjoy more fulfilling relationships, craft your speech to affirm and manifest… — Susan C. Young Copy Share Image
“When we trust someone or something, we place our faith and confidence in their word, reliability, and deeds. Without trust and rapport,… — Susan C. Young Copy Share Image
“Does your tone match your intention? Is your tone of voice confusing or clarifying? Are you coming across to others as you… — Susan C. Young Copy Share Image
“Focusing your energy on the things you don’t like about yourself is self-sabotage and defeating. When you re-direct all that energy into… — Susan C. Young Copy Share Image
“When we look at our words and deeds in this context, it strengthens our resolve to be incredibly selective. Everything we say… — Susan C. Young Copy Share Image
“As a professional speaker and author, excellent grammar is crucial in my profession. Without the proper use of words and language, I… — Susan C. Young Copy Share Image
“A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion,… — Susan C. Young Copy Share Image
“Knowing when to say something is as important as knowing what or what not to say. You may have the perfect message,… — Susan C. Young Copy Share Image
“A genuine smile is inviting, contagious, encouraging, and brings joy into the world. It instantly tells others that you are glad to… — Susan C. Young Copy Share Image
“Show Them You CARE. In the business world, mastering conversational skills and paying attention to the details can take you to the… — Susan C. Young Copy Share Image
“If you truly want to impress someone, remember points they shared in previous conversations and mention it when you reconnect.” — Susan C. Young Copy Share Image
“There will be times when you would be wise to err on the side of caution. And rather than making a magnificent… — Susan C. Young Copy Share Image
“Every one of your first encounters begins with a “blank canvas” which provides you with unlimited opportunities to color your world in… — Susan C. Young Copy Share Image
“As humans, we are all insecure to a certain degree, and we don't want to risk looking stupid, being rejected, or feeling… — Susan C. Young Copy Share Image
“Make a Connection to remember people’s names, —Connect their name or a feature on their face with something you already know. This… — Susan C. Young Copy Share Image
“There are few things more important than being prepared—for an interview, an important meeting, selling your home, a new baby—the list goes… — Susan C. Young Copy Share Image
“The way you deliver the words you say becomes your “vocal image. This "vocal image" can make or break your first impressions,… — Susan C. Young Copy Share Image
“Sometimes we meet folks who appear rather plain, yet when they speak from a heart of service, love, compassion, and wisdom, they… — Susan C. Young Copy Share Image
“The discovery that making great first impressions can be a learned skill helped me to understand that we can and do have… — Susan C. Young Copy Share Image
“Initiative is The Start of All Good Things. Your ship will never come in if you don’t send any out. Have you… — Susan C. Young Copy Share Image
“Human resource directors and hiring managers tell me they usually know within the first thirty seconds of a job interview whether or… — Susan C. Young Copy Share Image
“Think about the impact you have on the people around you every day. How do you interact with them? Is your presence… — Susan C. Young Copy Share Image
“Polishing the gold in others is easy to do and a valuable habit to develop to transform your relationship results. People will… — Susan C. Young Copy Share Image
“When you make eye contact with another person, you can send thousands of silent messages without even speaking a word. No wonder… — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to… — Susan C. Young Copy Share Image
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is… — Susan C. Young Copy Share Image
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share Image
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her… — Susan C. Young Copy Share Image
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or… — Susan C. Young Copy Share Image
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in… — Susan C. Young Copy Share Image
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,… — Susan C. Young Copy Share Image
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in… — Susan C. Young Copy Share Image
“Communication skills, quotes by susan c young, relationship quotes, how to make a great first impression, preparation quotes, motivational speaker, susan young, build confidence,… — Susan C. Young Copy Share Image
“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first… — Susan C. Young Copy Share Image
“Self-confident people face their fears head-on and are willing to take risks.” — Susan C. Young Copy Share Image
“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before… — Susan C. Young Copy Share Image
