Typically, if you reward something, you get more of it. You punish something, you get less of it. And our businesses have… — Daniel H. Pink Copy Share Image
What's important now are the characteristics of the brain's right hemisphere: artistry, empathy, inventiveness, big-picture thinking. These skills have become first among… — Daniel H. Pink Copy Share Image
“The longer it takes for a boss to respond to their e-mails, the less satisfied people are with their leader.” — Daniel H. Pink Copy Share Image
If you understand the independent worker, the self-employed professional, the freelancer, the e-lancer, the temp, you understand how work and business in… — Daniel H. Pink Copy Share Image
The ability to take another perspective has become one of the keys to both sales and non-sales selling. And the social science… — Daniel H. Pink Copy Share Image
In economic terms, we've always thought of work as a disutility - as something you do to get something else. Now it's… — Daniel H. Pink Copy Share Image
I think people get satisfaction from living for a cause that's greater than themselves. They want to leave an imprint. By writing… — Daniel H. Pink Copy Share Image
Most of what we know about sales comes from a world of information asymmetry, where for a very long time sellers had… — Daniel H. Pink Copy Share Image
My generation's parents told their children, 'Become an accountant, a lawyer, or an engineer; that will give you a solid foothold in… — Daniel H. Pink Copy Share Image
A lot of times when you have very short-term goals with a high payoff, nasty things can happen. In particular, a lot… — Daniel H. Pink Copy Share Image
I happen to be extremely left-brained; my instinct is to draw a chart rather than a picture. I'm trying to get my… — Daniel H. Pink Copy Share Image
I think the more important task for a young person than developing a personal brand is figuring out what she's great at,… — Daniel H. Pink Copy Share Image
We have this idea that extroverts are better salespeople. As a result, extroverts are more likely to enter sales; extroverts are more… — Daniel H. Pink Copy Share Image
In large organizations there are discrete functions. I do this; you do that. I swim in my lane; you swim in your… — Daniel H. Pink Copy Share Image
Questions are often more effective than statements in moving others. Or to put it more appropriately, since the research shows that when… — Daniel H. Pink Copy Share Image
I don't think it's a Western thing to really talk about intrinsic motivation and the drive for autonomy, mastery and purpose. You… — Daniel H. Pink Copy Share Image
“Policy makers and business leaders take note: money matters. But often the best use of money as a motivator is to pay… — Daniel H. Pink Copy Share Image
Large companies are not going to disappear. Multinational companies with tens of thousands of employees are not going to disappear. In fact,… — Daniel H. Pink Copy Share Image
The billable hours is a classic case of restricted autonomy. I mean, you're working on - I mean, sometimes on these six-minute… — Daniel H. Pink Copy Share Image
Human beings are natural mimickers. The more youre conscious of the other sides posture, mannerisms, and word choices - and the more… — Daniel H. Pink Copy Share Image
In many professions, what used to matter most were abilities associated with the left side of the brain: linear, sequential, spreadsheet kind… — Daniel H. Pink Copy Share Image
Too often, when you are close to people in power, you're trying to make them happy; you're trying to tell them what… — Daniel H. Pink Copy Share Image
A lot of white-collar work requires less of the routine, rule-based, what we might call algorithmic set of capabilities, and more of… — Daniel H. Pink Copy Share Image
You know, I'm not a huge fan of the concept of 'passion' when it comes to careers. Instead of trying to answer… — Daniel H. Pink Copy Share Image
Now it's easy for someone to set up a storefront and reach the entire world in very modest ways. So these technologies… — Daniel H. Pink Copy Share Image
Empathy is about standing in someone else's shoes, feeling with his or her heart, seeing with his or her eyes. Not only… — Daniel H. Pink Copy Share Image
“Lead with questions, not answers.” “Engage in dialogue and debate, not coercion.” “Conduct autopsies, without blame.” “Build ‘red flag’ mechanisms.” In other… — Daniel H. Pink Copy Share Image
Human beings have an innate inner drive to be autonomous, self-determined, and connected to one another. And when that drive is liberated, people achieve… — Daniel H. Pink Copy Share Image
“tweeters felt active, engaged, and hopeful—generally rose in the morning, plummeted in the afternoon” — Daniel H. Pink Copy Share Image
“The longer it takes for a boss to respond to their e-mails, the less satisfied people are with their leader.” — Daniel H. Pink Copy Share Image
For creative tasks, the best approach is often just to hire great people and get out of their way. — Daniel H. Pink Copy Share Image
“The less evidence of extrinsic motivation during art school, the more success in professional art both several years after graduation and nearly twenty years… — Daniel H. Pink Copy Share Image
If you look at the very best presidents, the most effective presidents, they were always decent salespeople. Ronald Reagan was an extremely effective salesman,… — Daniel H. Pink Copy Share Image
“continuing to think about job demands during breaks may result in strain.” — Daniel H. Pink Copy Share Image
“The quality of the problem that is found is a forerunner of the quality of the solution that is attained . . .” Getzels concluded.” — Daniel H. Pink Copy Share Image
When we make progress and get better at something, it is inherently motivating. In order for people to make progress, they have to get… — Daniel H. Pink Copy Share Image
“innovation and creativity are greatest when we are not at our best” — Daniel H. Pink Copy Share Image
