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About 60% of the people stopped when we had 24 jams on…

“About 60% of the people stopped when we had 24 jams on display and then at the times when we had 6 different flavors of jam out on display only 40% of the people actually stopped, so more people were clearly attracted to the larger varieties of options, but then when it came down to buying, so the…” quote by Sheena Iyengar
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“About 60% of the people stopped when we had 24 jams on display and then at the times when we had 6 different flavors of jam out on display only 40% of the people actually stopped, so more people were clearly attracted to the larger varieties of options, but then when it came down to buying, so the second thing we looked at is in what case were people more likely to buy a jar of jam. What we found was that of the people who stopped when there were 24 different flavors of jam out on display only 3% of them actually bought a jar of jam whereas of the people who stopped when there were 6 different flavors of jam 30% of them actually bought a jar of jam.”

Sheena Iyengar

About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

People are more likely to purchase when faced with fewer options, despite being more attracted to larger assortments.

In simple terms: Fewer choices boost buying despite more options attract attention.

Key Takeaway

Offer limited selections to increase sales.

Themes

choice overload consumer behavior decision making marketing psychology

Mood

curious analytical

Type

observational insightful

When to use this quote

  • retail displays
  • product packaging
  • online shopping
  • menu design

Key Concepts

paradox of choice behavioral economics attention vs. action

Questions to Reflect On

  • How many options is optimal for your product?
  • What trade‑offs exist between attraction and conversion?
A Different Perspective

Too few options may limit perceived variety and deter some customers.

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