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Bartender Quote by William Lashner

“It’s all part of the bartender’s creed: make them fresh, make them cold, but most of all, if they’re a little overeager, make them wait.” quote by William Lashner
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““It’s all part of the bartender’s creed: make them fresh, make them cold, but most of all, if they’re a little overeager, make them wait.””

William Lashner

About This Quote

Source Novel: The Bartender’s Code, 2009

A bartender’s philosophy: keep drinks fresh and cold, and delay overly eager customers.

In simple terms: Serve drinks well and be patient with demanding patrons.

Key Takeaway

Prioritize quality and patience in service.

Themes

service patience quality customer relations

Mood

thoughtful pragmatic

Type

advice guideline

When to use this quote

  • bars
  • restaurants
  • customer service
  • training
  • policy

Key Concepts

hospitality professionalism

Questions to Reflect On

  • How does patience affect customer satisfaction?
  • When is it appropriate to delay service?
A Different Perspective

Delaying service may upset some customers.

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