Asking questions Quote by Susan C. Young

“Selling is simply having a discussion, where the goal is to discern how you can best serve the prospect.”

— Rob Liano

“Tell me about your last conversation with the account,” my manager would say. Then he would run through the drill: “Who are we meeting…

— Mike Weinberg

“Never make a sales pitch as the way you introduce yourself. What you CAN say is how you help people and businesses.”

— Beth Ramsay

“Push versus Pull Marketing. Who wants to be pushed around? I certainly don’t. Statements push and questions pull. Don’t you prefer the latter? Questions…

— Susan C. Young

“In sales, this tactic comes across as pushy, arrogant, and uncaring. It doesn’t have to be this way. Admittedly, it may take great restraint…

— Susan C. Young

“When selling, givers ask questions in a way that conveys the desire to help customers, not take advantage of them. When persuading and negotiating,…

— Adam M. Grant

“The essence of marketing is narrowing the focus. You become stronger when you reduce the scope of your operations. You can’t stand for something…

— Al Ries, Jack Trout

“Top sales professionals will confirm that nurturing their “sphere of influence” is essential to their success. When trust and rapport are well cultivated, it…

— Susan C. Young

“My practice keeps me engaged with salespeople in a wide variety of businesses and I’m increasingly concerned by a disturbing trend: It seems fewer…

— Mike Weinberg

“Many salespeople make the mistake of talking about how great they are and what they bring to the table. If they would simply take…

— Susan C. Young

“People need a reason to listen to your sales pitch.”

— Dimitri Maex

“Is there a greater sin in sales than boring your audience? We’ve all had the experience of being “presented to” by a salesperson who…

— Mike Weinberg