Communicating Quote by Susan C. Young
““Communicating on the surface can be easy. But when you want to dig deeper and connect with more profound impact, you’ll need to achieve greater understanding, especially when others have personalities, experiences, needs, and preferences different from your own.””
About This Quote
Source Article: “Deep Communication” in Business Journal, 2020
Surface talk is easy; deep connection requires understanding diverse personalities, experiences, and needs.
In simple terms: Deep talk needs effort and empathy.
Listen beyond words.
Themes
Mood
Type
When to use this quote
- team building
- customer service
- conflict resolution
- leadership
Key Concepts
Questions to Reflect On
- How can you allocate time for deeper dialogue?
- What biases hinder true understanding?
Time constraints limit depth.