Coolest Quote by Steve Jobs
“There's nothing that makes my day more than getting an e-mail from some random person in the universe who just bought an iPad over in the UK and tells me the story about how it's the coolest product they've ever brought home in their lives. That's what keeps me going.”
About This Quote
Source Speech: Apple keynote, 2007
Random customer emails about product joy motivate and sustain his work.
In simple terms: Customer joy fuels motivation.
Listen to user stories for inspiration.
Themes
Mood
Type
When to use this quote
- product design
- marketing strategy
- customer support
Key Concepts
Questions to Reflect On
- How can you gather systematic user insights?
- What if feedback contradicts vision?
Relying on random feedback may miss broader trends.