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Chipotle Quote by Steve Ells

“When I started Chipotle, I didn't know the fast-food rules. People told us the food was too expensive and the menu was too limited. Neither turned out to be true.” quote by Steve Ells
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“When I started Chipotle, I didn't know the fast-food rules. People told us the food was too expensive and the menu was too limited. Neither turned out to be true.”

Steve Ells

About This Quote

Source Interview: Bloomberg Business, 2015

Initial skepticism about a new fast‑food concept proved wrong; success came from challenging assumptions.

In simple terms: Doubted the concept, but succeeded.

Key Takeaway

Question assumptions, test ideas.

Themes

entrepreneurship innovation fast‑food market entry learning

Mood

optimistic pragmatic

Type

business inspirational

When to use this quote

  • startup launch
  • menu design
  • pricing strategy
  • marketing
  • franchising

Key Concepts

risk tolerance customer insight product development

Questions to Reflect On

  • What assumptions should we test first?
  • How to gather feedback quickly?
A Different Perspective

Overconfidence can lead to failure; balance optimism with data.

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