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Good Quote by Steve Ells

“We want to show all of our customers that the industry standards that we had been employing before - which are considered great standards - were not good enough.” quote by Steve Ells
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“We want to show all of our customers that the industry standards that we had been employing before - which are considered great standards - were not good enough.”

Steve Ells

About This Quote

Source Interview: Business Insider, 2015

The company must surpass its own past standards, even if they were once praised.

In simple terms: Improve beyond old standards.

Key Takeaway

Raise the bar.

Themes

innovation quality leadership

Mood

critical forwardlooking

Type

strategic inspirational

When to use this quote

  • product development
  • customer service
  • industry competition
  • strategic planning

Key Concepts

continuous improvement disruption

Questions to Reflect On

  • How can you balance legacy and progress?
  • What risks arise from redefining standards?
A Different Perspective

Changing standards may alienate loyal customers.

4.3 out of 5 (9 ratings)

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