Brandable-customer-experience Quote by Stan Slap

“A manager’s emotional commitment is worth more than their financial, intellectual and physical commitment combined.”

— Stan Slap

“You can stuff yourself with emotional fulfillment until it’s dribbling down your chin & your ego will quickly chomp it down and demand more.”

— Stan Slap

“When you don’t know what true for you, everyone else has unusual influence.”

— Stan Slap

“The economy is in ruins! Bottom line? Good management will defeat a bad economy.”

— Stan Slap

“Human behavior is only unpredictable and dangerous if you don’t start from humanity in the first place.”

— Stan Slap

“Being relevant to your customers only when you’re trying to sell something means choosing to be irrelevant to them for the rest of the…

— Stan Slap

“What managers want most from companies they stop themselves from getting. What companies want most from managers they stop them from giving.”

— Stan Slap

“The heart of a company’s performance is hardwired to the hearts of its managers.”

— Stan Slap

“The myth of management is that your personal values are irrelevant or inappropriate at work.”

— Stan Slap

“Emotional commitment means unchecked, unvarnished devotion to the company and its success; any legendary organizational performance is the result of emotionally committed managers.”

— Stan Slap

“Leaders make a lot of mistakes but they admit those mistakes to themselves and change because of them.”

— Stan Slap

“The high quality of a company’s customer experience rarely has anything to do with the high price of their product.”

— Stan Slap