Action Quote by Seth Godin
“More than anything else, I think prospects, customers and citizens watch what you do more than they listen to what you say.”
About This Quote
Source Book: This Is Marketing, 2018
Actions speak louder than words; behavior builds trust more than rhetoric.
In simple terms: People watch what you do.
Align actions with promises.
Themes
Mood
Type
When to use this quote
- customer service
- public policy
- community engagement
Key Concepts
Questions to Reflect On
- How can you ensure consistency between words and deeds?
- What examples illustrate this principle?
Words still matter for framing expectations.