Able Quote by Natalie Massenet

The more successful you and your organization become, the more humble and devoted to your customers you need to be.

— Anonymous

“The behavior of businesses that I have already talked about — as well as well-publicized customer service fiascos (like Costco’s transition to only accept…

— Brian de Haaff

I was with some Vietnamese recently, and some of them were smoking two cigarettes at the same time. That's the kind of customers we…

— Jesse Helms

Customers need to be given control of their own data-not being tied into a certain manufacturer so that when there are problems they are…

— Tim Berners-Lee

For me, good service is efficient and discreet; it's that critical balance. As soon as the client sits down, the communication flow has to…

— Daniel Boulud

Often, very talented technical people find it extraordinarily difficult to take the viewpoint of customers, who are often ignorant about the technology and who…

— Barbara Bund

Talk to your customers. Find out what they need. Don't pay any attention to the competition. They're not relevant to you.

— Joel Spolsky

“the more crowded the marketplace, the busier your customers, the more you need the Purple Cow. Half-measures will fail. Overhauling the product with dramatic…

— Seth Godin

“We want customers who need our clothing, not just desire it.”

— Yvon Chouinard

You have to understand not just what your customers need, but how and where they prefer to access information.

— Jay Baer

The important thing right now is that the economy still needs customers. We still need people to go out there and spend money.

— Heather Boushey

The customer wants what the customer wants - when they want it, where they want it, and how they want it. And if you…

— Kirsten Green