Building Quote by Mindy Grossman

“and monetizing their customers. These insights yield unique customer acquisition strategies that highlight this new approach to thinking about growth.  ”

— Sean Ellis

More than half your marketing time should be devoted to your existing customers.

— Jay Conrad Levinson

“most firms can substantially boost sales immediately if they find a mechanism for rethinking the value of their core products to their customers.”

— James P. Womack

New Customers come from the action of past customers

— Eric Ries

If you innovate broadly, focus on the customer experience, and deliver everyday a great product, you will gain share.

— Michael J. Silverstein

Rather than focus on trying to get a lot of customers to market yourself, really focus more on the actual product or service itself…

— Tony Hsieh

“They evolve because of the experiences and resulting expectations of people as they buy, use, adapt, discuss and interact with the brand and the…

— Nicholas Ind

We've found that the more products our customers have with us, the longer they stay. It's about making sure we listen to our customer…

— Tricia Griffith

“Build loyalty up over multiple visits or purchases and then reward it with something special, something the clients might not have bought for themselves.”

— Tabatha Coffey

The recipe for success . . . customers will get what they want, when they want it . . . you will see more…

— Martin Zwilling

When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.

— Ron Kaufman

“Customer lifetime value and customer acquisition cost drive your growth, and you’ll run experiments to try to capture more loyal users for less, tweaking…

— Alistair Croll