Being successful Quote by Eli Broad
“For businesses to be successful, they need to constantly ask the question: how can we provide value to our customers? At the end of the day, that is what matters.”
About This Quote
Source Interview: Business Leadership Forum, 2010
Success requires continuously asking how to add value for customers.
In simple terms: Focus on customer value.
Prioritize delivering value.
Themes
Mood
Type
When to use this quote
- product development
- customer service
- sales pitches
- startup planning
Key Concepts
Questions to Reflect On
- How do you measure value?
- What value do you offer uniquely?
Overemphasis on value can ignore profitability.