Company Quote by Marcus Buckingham
“Companies don't have one culture. They have as many as they have supervisors or managers. You want to build a strong culture? Hold every manager accountable for the culture that he or she builds.”
About This Quote
Source Book: First, Break All the Rules by Marcus Buckingham, 1999
Culture is shaped by each manager; accountability drives a strong shared environment.
In simple terms: Managers create culture; hold them accountable.
Key Takeaway
Ensure managers model desired values.
Themes
leadership
culture
accountability
Mood
pragmatic
instructive
Type
leadership
business
When to use this quote
- team building
- performance reviews
- HR policies
Key Concepts
organizational behavior
management theory
Questions to Reflect On
- What incentives motivate managers to uphold culture?
- How can you measure cultural impact per manager?
A Different Perspective
Managers may resist accountability, causing inconsistency.
