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Experience Quote by Karen Katz

“People ask me, 'What keeps you up at night?' It's delivering a personal experience to every Neiman Marcus customer. It's the hardest thing we do.” quote by Karen Katz — Download Open image

“People ask me, 'What keeps you up at night?' It's delivering a personal experience to every Neiman Marcus customer. It's the hardest thing we do.”

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More by Karen Katz

For what we want to accomplish in the future, we have to be able to view everything from the eyes of the customer.

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We have a very robust online business, but convincing luxury houses to join us on the website has involved a lot of groveling.

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The demographics and the psychographics show that there should be, over the longer term, a continued growth in the numbers of customers who will…

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We are now focused on the brand, not the channel.

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When my son was little, we mothers always did the Halloween parties, and I would wear my orange-and-black Chanel. It comes in handy on…

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Diane von Furstenberg is an extraordinary woman. She's modern. She's a mother, a grandmother, a leader.

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Bergdorf Goodman is positioned at the very top of the luxury pyramid, and I think that as we go through this next phase of…

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We want you always to feel confident shopping at Neiman Marcus, and your trust in us is our absolute priority.

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We deeply regret and are very sorry that some of our customers' payment cards were used fraudulently after making purchases at our stores.

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I am the ultimate Jewish mother.

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Every day, I pinch myself. It has been an incredible journey.

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Chanel is a very important vendor for Neiman Marcus. My favorite thing is the way they finish off the hems on dresses and jackets.

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