For what we want to accomplish in the future, we have to be able to view everything from the eyes of the customer. — Karen Katz Copy Share Image
We recognized that for our future, and for the way the customer was now shopping, we had to have one point of view. All roads lead back to the customer. — Karen Katz Copy Share Image
For what we want to accomplish in the future, we have to be able to view everything from the eyes of the customer. — Karen Katz Copy Share Image
We have a very robust online business, but convincing luxury houses to join us on the website has involved a lot of groveling. — Karen Katz Copy Share Image
The demographics and the psychographics show that there should be, over the longer term, a continued growth in the numbers of customers who will… — Karen Katz Copy Share Image
When my son was little, we mothers always did the Halloween parties, and I would wear my orange-and-black Chanel. It comes in handy on… — Karen Katz Copy Share Image
Diane von Furstenberg is an extraordinary woman. She's modern. She's a mother, a grandmother, a leader. — Karen Katz Copy Share Image
Bergdorf Goodman is positioned at the very top of the luxury pyramid, and I think that as we go through this next phase of… — Karen Katz Copy Share Image
We want you always to feel confident shopping at Neiman Marcus, and your trust in us is our absolute priority. — Karen Katz Copy Share Image
People ask me, 'What keeps you up at night?' It's delivering a personal experience to every Neiman Marcus customer. It's the hardest thing we… — Karen Katz Copy Share Image
We deeply regret and are very sorry that some of our customers' payment cards were used fraudulently after making purchases at our stores. — Karen Katz Copy Share Image