Confused Quote by Kaoru Ishikawa

Quality has to be caused, not controlled.

— Phil Crosby

We must define quality as conformance to specifications if we are to manage it.

— Phil Crosby

Improvements are invented only by those who can feel that something is not good.

— Friedrich Nietzsche

Quality control is applicable to any kind of enterprise. In fact, it must be applied in every enterprise.

— Kaoru Ishikawa

A massive amount of quantity with a deliberate focus on improvement leads to the knowledge and experience of how to make quality.

— An Na

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

— Tom Peters

Quality begins with the intent, which is fixed by management.

— W. Edwards Deming

Quality combines people power and process power.

— Subir Chowdhury

I believe that quality level is determined primarily by the actual design of the product itself, not by quality control in the production process.

— Maya Angelou

“I worry whoever thought up the term 'quality control' thought if we didn't control it, it would get out of hand.”

— Jane Wagner

Uncontrolled variation is the enemy of quality.

— W. Edwards Deming

Quality management is needed because nothing is simple anymore, if indeed it ever was.

— Phil Crosby