Anything Quote by Judith Faulkner
“One of the things that made Epic strong when I wrote the original code was that it never occurred to me to do anything other than put the patient at the center. I developed a clinical system at a time when the health care world had pretty much only billing and lab systems available.”
About This Quote
Source Interview: Harvard Business Review, 2015
Patient‑centered design was revolutionary when health tech focused only on billing and labs.
In simple terms: Early health tech ignored patients.
Key Takeaway
Prioritize patient needs in system design.
Themes
healthcare
innovation
patient focus
technology
Mood
strategic
inspirational
Type
leadership
innovation
When to use this quote
- EHR implementation
- telemedicine rollout
- clinical workflow redesign
Key Concepts
human‑centered design
systems thinking
ethics
Questions to Reflect On
- How can you embed patient focus in tech projects?
- What barriers exist to shifting from profit to care?
A Different Perspective
Changing entrenched systems is difficult.
