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Word of mouth Quote by Jonah Berger

“In contrast to the notion that any publicity is good publicity, negative reviews hurt sales for some books. But for books by new or relatively unknown authors, negative reviews increased sales by 45%… Even a bad review or negative word of mouth can increase sales if it informs or reminds people…” quote by Jonah Berger
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““In contrast to the notion that any publicity is good publicity, negative reviews hurt sales for some books. But for books by new or relatively unknown authors, negative reviews increased sales by 45%… Even a bad review or negative word of mouth can increase sales if it informs or reminds people that the product or idea exists.””

Jonah Berger

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