Business Quote by Joe Muto
““There was no reason why Fox, which, by the time I joined, had been in business for nearly a decade and had been number one in the ratings for more than two years, should still have been running such a rinky-dink operation, with broken-down tape machines, control rooms that smelled like a sewer whenever it rained more than half an inch, chronic intentional understaffing, and a workforce composed of barely trained, underpaid children like myself. But that was the business model, and the ratings were good enough—and the on-air product was just this side of mistake-free enough—that there was no incentive for the bosses to change it.””
About This Quote
Source Interview: Internal corporate interview, Fox Network, early 2000s (hypothetical)
The speaker describes Fox's outdated, underfunded operations despite high ratings, highlighting a mismatch between success metrics and production quality, and a lack of incentive to improve.
In simple terms: Successful ratings can mask poor working conditions and outdated equipment.
Advocate for better resources and standards despite ratings.
Themes
Mood
Type
When to use this quote
- broadcast management
- employee advocacy
- budget planning
- quality control
Key Concepts
Questions to Reflect On
- How can organizations align quality with success metrics?
- What incentives could drive operational improvements?
High ratings may not justify poor conditions; change may be resisted.