Call center Quote by Jinx Schwartz

While it is true that we must seek value added industries like food processing plants and call center operations, we must do what is…

— Alan Autry

Now in India, a village boy who has worked his way up to work at a call center, or if he gets a job…

— Marie Brenner

...but I guess it's better for people to shut up rather than rather than say something nasty. -ONE NIGHT @ THE CALL CENTER Chapter 1 page 22

— Chetan Bhagat

Our company wouldn't exist and wouldn't be around without our warehouse employees and our call center employees. And these employees - not just at…

— Jennifer Hyman

“The first involves streamlining operations and introducing cost innovations from manufacturing to distribution. Can the product’s or service’s raw materials be replaced by unconventional,…

— W. Chan Kim

Before I became a full-time writer, I worked in tech support in those giant cubicle farms you see. I was surrounded by people who…

— Ernest Cline

“Despite all the investment in the scripts and technologies, the most important driver of customer satisfaction in a call center still seems to be…

— Zeynep Ton

One of the early tip-offs to me about the enormous changes that were going on with being in a Bangalore house, home, where the…

— Bharati Mukherjee

Big companies, which spend tens of billions of dollars annually on 'call centers' to take orders and provide customer support, increasingly rely on speech…

— Alex Berenson

Zappos uses call center technology to track average call time per agent. But the goal isn't to reduce this average - it's more important…

— Tony Hsieh

“Goods are traded, but services are consumed and produced in the same place. And you cannot export a haircut. But we are coming close…

— Thomas L. Friedman

Customer service, they say, is dead. Actually, it isn't. It's just hiding behind a call center in Manila.

— Timothy Noah