While it is true that we must seek value added industries like food processing plants and call center operations, we must do… — Alan Autry Copy Share Image
Now in India, a village boy who has worked his way up to work at a call center, or if he gets… — Marie Brenner Copy Share Image
...but I guess it's better for people to shut up rather than rather than say something nasty. -ONE NIGHT @ THE CALL… — Chetan Bhagat Copy Share Image
Our company wouldn't exist and wouldn't be around without our warehouse employees and our call center employees. And these employees - not… — Jennifer Hyman Copy Share Image
“The first involves streamlining operations and introducing cost innovations from manufacturing to distribution. Can the product’s or service’s raw materials be replaced… — W. Chan Kim Copy Share Image
Before I became a full-time writer, I worked in tech support in those giant cubicle farms you see. I was surrounded by… — Ernest Cline Copy Share Image
“Despite all the investment in the scripts and technologies, the most important driver of customer satisfaction in a call center still seems… — Zeynep Ton Copy Share Image
One of the early tip-offs to me about the enormous changes that were going on with being in a Bangalore house, home,… — Bharati Mukherjee Copy Share Image
Big companies, which spend tens of billions of dollars annually on 'call centers' to take orders and provide customer support, increasingly rely… — Alex Berenson Copy Share Image
Zappos uses call center technology to track average call time per agent. But the goal isn't to reduce this average - it's… — Tony Hsieh Copy Share Image
“Goods are traded, but services are consumed and produced in the same place. And you cannot export a haircut. But we are… — Thomas L. Friedman Copy Share Image
Customer service, they say, is dead. Actually, it isn't. It's just hiding behind a call center in Manila. — Timothy Noah Copy Share Image
“It’s one thing to think that your job has a purpose, and it’s another to meet a specific person who cares, appreciates,… — Janice Kaplan Copy Share Image
A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. — Mahatma Gandhi Copy Share Image
We like scalable companies that we think we can grow - because of our expertise, operational is consumer-facing. For the most part,… — Dan Gilbert Copy Share Image
When I was a student, I was working at the technology call center, where students call in if they can't get their… — Alan Schaaf Copy Share Image
“As usual I was working the graveyard shift—an irony I reveled in—at an emergency call center. What other shift would a vampire… — Patois Copy Share Image
“was so depressed last night I called one of those suicide hot lines. I reached a call center in Pakistan. They got… — Jinx Schwartz Copy Share Image
I visit T-Mobile call centers. We've got about 18 major call centers in the US, and before I was CEO, I heard… — John J. Legere Copy Share Image
To be sure, India has achieved enviable success in business services, like the glistening call centers in Bangalore and elsewhere. But in… — Steven Rattner Copy Share Image
I grew up in a family where my parents were always volunteering at polling places and always making calls and stuff. I… — Ayo Edebiri Copy Share Image
India is developing a lot of soft power, and it's not just about us providing outsourcing and call centers to the world.… — Cyril Shroff Copy Share Image
Automated call centers are only the most obvious way speech recognition will be used. The software is now becoming sophisticated enough to… — Alex Berenson Copy Share Image
I started to be the brand, more and more. Seven days a week, 24 hours a day, I wear T-Mobile gear. I'm… — John J. Legere Copy Share Image
A husband and his wife agreed that anytime they want to have sex they will call it a phone call so that… — Zak Copy Share Image
