Backlash Quote by Jimmy Fallon
“After facing backlash from customers, Subway says it will remove a chemical in its bread that is also found in yoga mats. Some people were like, 'You mean I've been eating a dangerous chemical?' While most people were like, 'You mean I can eat my yoga mat?'”
About This Quote
Source News: CNBC Report, 2024-03-15
A food chain decided to stop using a chemical in its bread after public concern, highlighting consumer influence on product safety.
In simple terms: Subway will drop a controversial ingredient after customer backlash.
Listen to consumer concerns and act quickly.
Themes
Mood
Type
When to use this quote
- product development
- marketing communications
- regulatory compliance
- customer service
Key Concepts
Questions to Reflect On
- How do companies balance cost with safety?
- What mechanisms ensure ongoing ingredient safety?
Removing the ingredient may not address broader supply‑chain safety issues.