Consultants Quote by Jesse James Garrett
“If you need to take a step back from day-to-day operations and plot out the long-term direction of your user experience strategy, consultants can give you a perspective you can't get on your own”
About This Quote
Source Book: The Elements of User Experience, 2002
External consultants provide an unbiased, big‑picture view that internal teams often miss when handling day‑to‑day tasks.
In simple terms: Consultants give fresh perspective.
Key Takeaway
Hire consultants for strategic clarity.
Themes
UX strategy
leadership
external perspective
Mood
analytical
forward‑looking
Type
advice
strategic
When to use this quote
- product development
- organizational change
- market analysis
- innovation workshops
Key Concepts
systems thinking
strategic planning
Questions to Reflect On
- When is an external view most valuable?
- How to integrate consultant insights with internal expertise?
A Different Perspective
Consultants can be costly and may lack deep product knowledge.
