Advertising Quote by Jay Chiat
“My real talent was for losing clients.”
About This Quote
Source Interview: Advertising Hall of Fame, 1990
Success in business can be measured by client retention, and losing them is a talent.
In simple terms: Losing clients is a skill.
Focus on client relationships.
Themes
Mood
Type
When to use this quote
- sales
- consulting
- entrepreneurship
Key Concepts
Questions to Reflect On
- What causes client loss?
- How can you improve retention?
Ignores other success metrics.