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Business Quote by James Surowiecki

“In practice, downsizing is too often about cutting your work force while keeping your business the same, and doing so not by investments in productivity-enhancing technology, but by making people pull 80-hour weeks and bringing in temps to fill the gap.” quote by James Surowiecki
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“In practice, downsizing is too often about cutting your work force while keeping your business the same, and doing so not by investments in productivity-enhancing technology, but by making people pull 80-hour weeks and bringing in temps to fill the gap.”

James Surowiecki

About This Quote

Source Book: The Wisdom of Crowds, James Surowiecki, 2004

Downsizing often replaces permanent staff with temporary workers and longer hours instead of investing in technology that boosts productivity.

In simple terms: Companies cut staff but keep work same, relying on overtime and temps.

Key Takeaway

Invest in productivity technology, not just labor cuts.

Themes

business strategy labor management productivity technology adoption

Mood

critical reflective analytical

Type

advice analysis commentary

When to use this quote

  • corporate restructuring
  • HR planning
  • operations management
  • technology investment

Key Concepts

human capital efficiency automation cost reduction

Questions to Reflect On

  • How can firms balance cost cuts with employee well‑being?
  • What tech investments yield the biggest productivity gains?
A Different Perspective

May reduce morale and increase burnout, limiting long‑term gains.

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