Answers Quote by Jakob Nielsen

Usability rules the web. Simply stated, if the customer can't find a product, then he or she will not buy it.

— Jakob Nielsen

The most common user action on a Web site is to flee.

— Edward Tufte

Even a few people leaving would reverberate through the entire userbase. The users are interconnected, that is the whole point. College kids are online…

— Mark Zuckerberg

When you go to a site, you usually run into usability problems pretty quickly. They're not hidden. They're not complicated. They're not baffling. They…

— Steve Krug

People leave because they can't figure out what the problem really is!

— Michael Barbarulo

It is restful to leave one's home; not because traveling does not entail varied and difficult daily actions, but because it removes our responsibilities.

— Andre Maurois

Research we've done seems to indicate that people who are on the Net like the idea that they don't have to leave what they…

— Jay Chiat

People don't leave because things are hard. They leave because it's no longer worth it.

— Anonymous

What's the number-one thing people do on the Web? They read. Words and numbers are the raw material from which the vast majority of…

— Gerry McGovern

I did an early version of my site where it was virtually impossible to get through it, just as a statement about the web.…

— David Carson

The web is the ultimate customer-empowering environment. He or she who clicks the mouse gets to decide everything. It is so easy to go…

— Jakob Nielsen

You don't even have to leave your house: you do your work from your house; you can order anything you want from your house;…

— Deryck Whibley