Business Quote by Fernando Flores
“But every company of the future is going to be in the business of exquisite care - which means quick turnaround time and convenience. To deliver exquisite care, you need an organization that coordinates well and listens well.”
About This Quote
Source Speech: Business Innovation Forum, 2022
Advocates that future companies must prioritize exceptional, fast, and convenient service, requiring coordinated, attentive organizations.
In simple terms: Future firms need swift, high‑quality care.
Key Takeaway
Build coordinated, listening teams.
Themes
customer service
efficiency
innovation
Mood
optimistic
strategic
Type
visionary
practical
When to use this quote
- customer support centers
- logistics
- healthcare services
- tech platforms
Key Concepts
exquisite care
organizational coordination
Questions to Reflect On
- How can speed and quality coexist?
- What structures enable true listening?
A Different Perspective
Speed may compromise depth of care.
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