Client Quote by Enzo Ferrari
“The client is not always right.”
About This Quote
Source Interview: Ferrari Legacy, 1965
The client’s perspective isn’t always correct; expertise may override.
In simple terms: Clients aren’t always right.
Key Takeaway
Balance client input with professional judgment.
Themes
customer service
expertise
decision making
leadership
Mood
assertive
thoughtful
Type
business
leadership
When to use this quote
- product design
- consulting
- automotive engineering
Key Concepts
authority
responsibility
quality control
Questions to Reflect On
- When should you challenge a client’s view?
- How to communicate expertise respectfully?
A Different Perspective
Clients may feel dismissed.
