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About Quote by David D. Burns

“It's very rare to have a patient who isn't absolutely delighted when you say, 'I read your feedback. The session didn't go well. You actually got more upset, and I made about three really horrible errors.' If you do that from the heart and not as a gimmick, boy, it's a wonderful thing.” quote by David D. Burns
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“It's very rare to have a patient who isn't absolutely delighted when you say, 'I read your feedback. The session didn't go well. You actually got more upset, and I made about three really horrible errors.' If you do that from the heart and not as a gimmick, boy, it's a wonderful thing.”

David D. Burns

About This Quote

Source Book: Feeling Good: The New Mood Therapy, David D. Burns, 1980

Honest admission of mistakes can transform a negative experience into a therapeutic opportunity, fostering trust and growth.

In simple terms: Admitting errors builds trust and healing.

Key Takeaway

Own mistakes, show empathy.

Themes

therapy communication trust growth

Mood

hopeful empathetic

Type

inspirational clinical

When to use this quote

  • counseling sessions
  • team meetings
  • customer service
  • conflict resolution

Key Concepts

psychology empathy self-awareness

Questions to Reflect On

  • How can you ensure sincerity when acknowledging errors?
  • What impact does vulnerability have on relationships?
A Different Perspective

May be perceived as insincere if not genuine.

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