It's very rare to have a patient who isn't absolutely delighted when you say, 'I read your feedback. The session didn't go well. You actually got more upset, and I made about three really horrible errors.' If you do that… — David D. Burns Copy Share Image
It's really cool to read feedback. I'm trying not to engage too much, though, because I spiral out even if the reviews are, like... positive. — Patti Harrison Copy Share Image
