Goals Quote by David Brock

“1. What is our mission? 2. Who is our customer? 3. What does the customer value? 4. What are our results? 5. What is our plan?2”

— Peter F. Drucker

“I asked,”Are you going to pick up next time I call you?” ”I did this time didn’t I?” “Say yes.” “Yes. Conditionally yes.”…... …”What…

— Maggie Stiefvater

“What actions are required to reach the primary objective?” ** “What are my current strengths and resources?” ** “What obstacles will get in the…

— S.J. Scott

“Are you considering the other person you're calling when you call? Do you ask if it is a good time? If not, why not?”

— Loren Weisman

“We're all in the customer service business. Our goal must be to exceed our customers' expectations everyday.”

— Dave Thomas

“How you think about your customers influences how you respond to them.”

— Marilyn Suttle

“If you’re interviewing to be a PM, it’s good to look at every problem starting with “Who is the customer?” and “What is success?”

— Gayle Laakmann McDowell

“People often ask if it was calling. My answer always is yes.”

— Paul Kalanithi

The two critical questions to ask are: "Who is my customer?" and "What value am I adding?" Unfortunately, many workers cannot answer these questions.…

— Bill Capodagli

“What would a successful outcome look like? If you only had a limited amount of time or a single sentence to tell your audience…

— Cole Nussbaumer Knaflic

“A calling is not some fully formed thing that you find,” she tells advice seekers. “It’s much more dynamic. Whatever you do—whether you’re a…

— Angela Duckworth

“I'm thinking about coffee and dessert when my phone rings. I don't recognize the number. "Hello?" "Bishop!" It's Coach Chase. I almost forgot that…

— Greg Logsted