Action Quote by Clayton Christensen

Managers can waste a lot of time at the outset of a crisis denying that something went wrong. Skip that step.

— Jack Welch

We never like to admit to ourselves that we have made a mistake. Organizational structures tend to accentuate this source of failure of information.

— Kenneth E. Boulding

It's human nature to extrapolate the recent past into the future, but it's terrible that managements go along with this.

— Charlie Munger

The whole enterprise of teaching managers is steeped in the ethic of data-driven analytical support. The problem is, the data is only available about…

— Clayton M. Christensen

One common behavior of late Stage 3 [in the process of a company's decline] is when those in power blame other people or external…

— Susan Collins

The whole enterprise of teaching managers is steeped in the ethic of data-driven analytical support. The problem is, the data is only available about…

— Clayton Christensen

Errors using inadequate data are much less than those using no data at all.

— Charles Babbage

The mistakes that people will make are of much less importance than the mistake that management makes if it tells them exactly what to…

— William L. McKnight

Most managers receive much more data (if not information) than they can possibly absorb even if they spend all of their time trying to…

— Russell L. Ackoff

“We simply don’t have enough data to form a conclusion”

— Mike A. Lancaster

Data is not useful until it becomes information.

— Seth Godin

People and their managers are working so hard to be sure things are done right, that they have hardly have time to decide if…

— Stephen Covey