Business Quote by Chet Richards
““What a Business Strategy Should Do • Keep our focus on the customer, with an eye to the competition and the rest of the strategic environment • Provide our team with a continuing stream of options • Enable rapid switching between options • Encourage initiative at all levels—in particular, an execute-and-communicate (“shoot and scoot”) mindset rather than one of ask-and-wait • Harmonize our efforts to achieve the future we have in mind.””
About This Quote
Source Corporate presentation, 2019
A business strategy should stay customer‑focused, adaptable, and empower teams to act quickly.
In simple terms: Focus on customers, stay flexible, empower action.
Key Takeaway
Prioritize customer needs and agile decision‑making.
Themes
strategy
customer focus
agility
Mood
strategic
pragmatic
Type
advice
leadership
When to use this quote
- product development
- marketing campaigns
- team meetings
- strategic planning
Key Concepts
business management
leadership
innovation
Questions to Reflect On
- How do you balance agility with clear goals?
- What mechanisms ensure rapid yet responsible decisions?
A Different Perspective
Too much flexibility can cause lack of direction.
![“[S]ometimes, when you are a food person, the possible irrelevance of what you are doing doesn’t cross your mind until it’s too late. (Once, for example, when I was just starting out in the food business, I was hired by the caper people to develop a lot of recipes using capers, and it was weeks of…” quote by Nora Ephron](https://sms4smile.com/quotes/img-quotes/d79/nora-ephron-1217_business_s-ometimes-when-you-are-a-food-person-th_980.jpg)
![“If the State does not acquire supremacy over [vast private] enterprises, it becomes their puppet, and they become the real State.” quote by Bertrand Russell](https://sms4smile.com/quotes/img-quotes/bad/bertrand-russell-69_acquire_if-the-state-does-not-acquire-supremacy_1379.jpg)