« All Contact Quotes · Jan Carlzon's Page
Contact Quotes by Jan Carlzon
- The moral of the story: perceptions are everything. During each moment you are in contact with a customer, you are the organization.
- Any time a customer comes into contact with any aspect of a business, however remote, is an opportunity to form an impression.
More Contact Quotes
- The last four or five hundred years of European contact with Africa produced a body of literature that presented Africa in a… — Chinua Achebe
- Every band I knew or played with had flyers and properly-recorded demos and contacts; I couldn't even get a gig. — Beck
- Basic human contact - the meeting of eyes, the exchanging of words - is to the psyche what oxygen is to the… — Martha Beck
- On the Northern Ireland question, for instance, the British and Irish governments prohibit media contact with members of the IRA, but we… — Kate Adie
- Classical music and pop are two different universes, each with its own difficulties, peculiarities, depth and artistic dignity. In Italy, I think… — Andrea Bocelli
- We desire an expansion of relations with regional states and the establishment of extensive public contacts. — Mahmoud Ahmadinejad
- People should have freedom in their pilgrimages and tours. They should come and visit historical monuments and sites - let's say the… — Mahmoud Ahmadinejad
- The worst mistake of first contact, made throughout history by individuals on both sides of every new encounter, has been the unfortunate… — David Brin
- When the farmer can sell directly to the consumer, it is a more active process. There's more contact. The consumer can know,… — Jerry Brown
- You can judge your age by the amount of pain you feel when you come in contact with a new idea. — Pearl S. Buck
- I feel like when you have an unauthorized police badge and something that looks like it could be a concealed weapon in… — Sandra Bullock
- Physical contact is a human necessity. — David Byrne