Communication Quote by Bob Wall
““In your conversations, what percentage of the conversation is spent talking about you versus what is going on with the other person? Generally, people who lack empathy don't ask much about other people. They don't care. It doesn't even occur to them to ask.””
About This Quote
Source Interview: Podcast "Empathy Matters", 2021
Empathy requires actively listening to others rather than focusing on oneself; many lack this skill.
In simple terms: Listen more about others, less about yourself.
Practice asking about others’ experiences.
Themes
Mood
Type
When to use this quote
- team meetings
- customer service
- personal relationships
Key Concepts
Questions to Reflect On
- How can you improve your listening habits?
- What barriers prevent you from asking about others?
Some cultures value self-disclosure over listening.