Business Quote by Betty Gilpin
“I fill my business emails with smiley faces and question marks so that I don't sound too severe.”
About This Quote
Source Interview: Acting magazine, 2019
She softens business emails with emojis and questions to avoid sounding harsh.
In simple terms: Use friendly tone to soften messages.
Key Takeaway
Add warmth to professional communication.
Themes
communication
tone
empathy
Mood
lighthearted
considerate
Type
practical
social
When to use this quote
- customer service
- team collaboration
- marketing emails
Key Concepts
Linguistics
digital etiquette
Questions to Reflect On
- How does tone affect perception?
- When is informality appropriate?
A Different Perspective
May be seen as unprofessional in formal contexts.
![“[S]ometimes, when you are a food person, the possible irrelevance of what you are doing doesn’t cross your mind until it’s too late. (Once, for example, when I was just starting out in the food business, I was hired by the caper people to develop a lot of recipes using capers, and it was weeks of…” quote by Nora Ephron](https://sms4smile.com/quotes/img-quotes/d79/nora-ephron-1217_business_s-ometimes-when-you-are-a-food-person-th_980.jpg)
![“If the State does not acquire supremacy over [vast private] enterprises, it becomes their puppet, and they become the real State.” quote by Bertrand Russell](https://sms4smile.com/quotes/img-quotes/bad/bertrand-russell-69_acquire_if-the-state-does-not-acquire-supremacy_1379.jpg)