“to communicate clearly enough so that there’s no room for interpretation, but also humbly.” — Kim Malone Scott Clearly Copy Share Image
“When you do organize a social event at work, bear these warnings in mind: even non-mandatory events can feel mandatory.” — Kim Malone Scott Psychology Copy Share Image
“I used to keep a box of tissues in my office in case of tears. Then a person I worked with made… — Kim Malone Scott Crying Copy Share Image
“Jobs articulated this approach more gently in an interview with Terry Gross: “At Apple we hire people to tell us what to… — Kim Malone Scott Copy Share Image
“Richard Tedlow’s biography of Andy Grove, Intel’s legendary CEO, asserts that management and leadership are like forehand and backhand. You have to… — Kim Malone Scott Leader Copy Share Image
“A good rule of thumb for any relationship is to leave three unimportant things unsaid each day.” — Kim Malone Scott Relationship Copy Share Image
“Is it my job to build a great company," I asked, " or am I really just some sort of emotional babysitter?"… — Kim Malone Scott Business Copy Share Image
“You may be worried about earning their respect, and that’s natural. Unfortunately, though, being overly focused on respect can backfire because it’ll… — Kim Malone Scott Criticism Copy Share Image
“The fastest path to artificial relationships at work, and to the gravitational pull of organizational mediocrity, is to insist that everyone have… — Kim Malone Scott Building relationships Copy Share Image
“In Managing at Apple, we often played a video of Steve explaining his approach to giving criticism. He captured something very important:… — Kim Malone Scott Criticism Copy Share Image
“SOME COMPANIES PUT a lot of effort into bringing employees together outside of the office. It might be a happy hour, or… — Kim Malone Scott Every day Copy Share Image
“That’s why it’s crucial to remind people that an important part of Radically Candid relationships is opening yourself to the possibility of… — Kim Malone Scott Different world Copy Share Image
“Here’s what I need to do to stay centered: sleep eight hours, exercise for forty-five minutes, and have both breakfast and dinner… — Kim Malone Scott Centered Copy Share Image
“Sometimes, the greatest gift you can give your team is to let them go home.” — Kim Malone Scott Greatest gift Copy Share Image
“The way you ask for criticism and react when you get it goes a long way toward building trust—or destroying it.” — Kim Malone Scott Building trust Copy Share Image
“The essence of leadership is not getting overwhelmed by circumstances.” — Kim Malone Scott Essence Copy Share Image
“Having annual “career conversations” is also an excellent way to strengthen your relationship with each person who reports directly to you (see… — Kim Malone Scott Career Copy Share Image
“Randy Nelson, the dean of Pixar University and a faculty member at Apple University, captured this when he said of Steve Jobs,… — Kim Malone Scott Lion Copy Share Image
“Probably the most important thing you can do to build trust is to spend a little time alone with each of your… — Kim Malone Scott Little time Copy Share Image
“Make sure that you are seeing each person on your team with fresh eyes every day. People evolve, and so your relationships… — Kim Malone Scott Every day Copy Share Image
“When an argument is about an issue, keep it about the issue. Personalizing unnecessarily will only make the issue harder to resolve.… — Kim Malone Scott Copy Share Image
“As you probably know, for every piece of subpar work you accept, for every missed deadline you let slip, you begin to… — Kim Malone Scott Anger Copy Share Image
“When bosses are too invested in everyone getting along they also fail to encourage the people on their team to criticize one… — Kim Malone Scott Fear Copy Share Image
“Some professionals say you need to have a praise-to-criticism ratio of 3:1, 5:1, or even 7:1. Others advocate the “feedback sandwich”—opening and… — Kim Malone Scott Copy Share Image
“It’s brutally hard to tell people when they are screwing up. You don’t want to hurt anyone’s feelings; that’s because you’re not… — Kim Malone Scott Fitness Copy Share Image
“I’ll never forget talking to Marissa Mayer when she was at Google about a whale-watching trip that her boss had organized to… — Kim Malone Scott Good team Copy Share Image
“There's several reasons why it make sense to begin building a culture of radical candor by asking people to criticize you. First,… — Kim Malone Scott Criticism Copy Share Image
