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Anger Quote by Kim Malone Scott

“As you probably know, for every piece of subpar work you accept, for every missed deadline you let slip, you begin to feel resentment and then anger. You no longer just think the work is bad: you think the person is bad. This makes it harder to have an even-keeled conversation. You start to avoid…” quote by Kim Malone Scott
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““As you probably know, for every piece of subpar work you accept, for every missed deadline you let slip, you begin to feel resentment and then anger. You no longer just think the work is bad: you think the person is bad. This makes it harder to have an even-keeled conversation. You start to avoid talking to the person at all.””

Kim Malone Scott

About This Quote

Source Book: Radical Candor by Kim Malone Scott, 2017

Repeated exposure to low-quality work builds resentment, turning criticism of work into criticism of the person, which harms communication.

In simple terms: Bad work leads to personal attacks and strained talks.

Key Takeaway

Address issues early, separate work from person.

Themes

work quality resentment communication leadership

Mood

reflective constructive

Type

leadership management

When to use this quote

  • team meetings
  • performance reviews
  • project deadlines

Key Concepts

psychological projection conflict escalation

Questions to Reflect On

  • How can you keep feedback work-focused?
  • What habits prevent resentment buildup?
A Different Perspective

People may rationalize anger, ignoring root causes.

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