Building trust Quote by Kim Malone Scott
““The way you ask for criticism and react when you get it goes a long way toward building trust—or destroying it.””
About This Quote
Source Book: “Radical Candor”, 2017
How you request and receive feedback determines whether it builds or erodes trust.
In simple terms: Feedback style shapes relationships.
Seek and give feedback respectfully.
Themes
Mood
Type
When to use this quote
- team meetings
- performance reviews
- coaching sessions
Key Concepts
Questions to Reflect On
- How can you ask for critique without fear?
- What response builds trust?
Poor delivery can cause resentment.