Building Quote by Barbara M. White
“Building trust is a process. Trust results from consistent and predictable interaction over time.”
About This Quote
Source Book: Trust: The Social Virtues and the Creation of Prosperity by Barbara M. White, 2002
Trust develops through repeated reliable behavior, creating expectations of consistency that strengthen relationships.
In simple terms: Trust grows when actions are reliable over time.
Be reliable, keep promises.
Themes
Mood
Type
When to use this quote
- team projects
- customer service
- long‑term partnerships
- leadership development
Key Concepts
Questions to Reflect On
- How do you rebuild trust after a mistake?
- What habits ensure predictable behavior?
Trust can be broken by a single breach, undoing years of consistency.