“Living in alignment with your true self enables you to cultivate transparency and unshakable authenticity.” — Susan C. Young Copy Share Image
“1. “Being able to depend on a person’s integrity lays a solid foundation for a relationship built on trust, both in business… — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of… — Susan C. Young Copy Share Image
“As a young girl, I allowed my self-esteem to be determined by others’ opinions, and I devoted incredible energy tuning into how… — Susan C. Young Copy Share Image
“As with construction, your personal integrity is the firm foundation upon which you can build a strong character, rewarding life, and healthy… — Susan C. Young Copy Share Image
“Allow your natural personality to shine through without pretending to be someone you're not, or you may be stuck with that label… — Susan C. Young Copy Share Image
“Admittedly, there will be times when you must interact on a superficial level and adjust your behavior to fit in, go along… — Susan C. Young Copy Share Image
“Be fiercely curious about who they are, what they do, what they like, and what they need. If you pay attention to… — Susan C. Young Copy Share Image
“When trust is broken, foundational cracks occur which weaken the entire relationship. As with concrete, no amount of filling and patching you… — Susan C. Young Copy Share Image
“Be inquisitive. You already know what you know. A straightforward way to learn something new is simply by asking questions. The more… — Susan C. Young Copy Share Image
“Modeling for others a sincerely positive and encouraging countenance will not only enrich their lives, it can foster trust and appreciation for… — Susan C. Young Copy Share Image
“What gives you your sense of importance and makes you feel special? Who and what bring out the best in you? What… — Susan C. Young Copy Share Image
“Think of the people whom you love, like, trust, and admire. Isn’t their integrity the golden thread which elevates them to a… — Susan C. Young Copy Share Image
“People must believe that you are real and are who you say you are, otherwise they will not want to do business… — Susan C. Young Copy Share Image
“Fine-tune your rebounding and resiliency skills. Teach yourself different ways to stay mentally in the moment by projecting a friendly and positive… — Susan C. Young Copy Share Image
“In The Art of Connection, you will learn simple, yet powerful ways to build trust and rapport for connecting with ease. By… — Susan C. Young Copy Share Image
“Lenee's aunt is a master conversationalist who can enter a party of strangers and leave with a handful of new best friends.… — Susan C. Young Copy Share Image
“In sales, this tactic comes across as pushy, arrogant, and uncaring. It doesn’t have to be this way. Admittedly, it may take… — Susan C. Young Copy Share Image
“The romantic notion of "opposites attract" works well in fairy tales. However, science proves that "like attracts like" for healthy communication and… — Susan C. Young Copy Share Image
“A wise business practice is to become a prolific note-taker if you aren’t already. When you’ve had a great conversation or interaction… — Susan C. Young Copy Share Image
“How Can You Show You Are Interested? • Pay close attention. • Ask how you can help. • Ask probing questions. •… — Susan C. Young Copy Share Image
“What do you do? It’s amazing how people will qualify, quantify, judge, assess, and form complete opinions about you based on that… — Susan C. Young Copy Share Image
“11 Tips for Building Rapport 1. Adapt to the other person’s energy level. 2. Assume rapport. 3. Be open and friendly. 4.… — Susan C. Young Copy Share Image
“I, however, typically trust people until they prove me wrong. As an energy-sensitive person with a highly intuitive nature, I pick up… — Susan C. Young Copy Share Image
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living… — Susan C. Young Copy Share Image
“Sometimes we meet folks who appear rather plain, yet when they speak from a heart of service, love, compassion, and wisdom, they… — Susan C. Young Copy Share Image
“Think about the impact you have on the people around you every day. How do you interact with them? Is your presence… — Susan C. Young Copy Share Image
“If you truly want to impress someone, remember points they shared in previous conversations and mention it when you reconnect.” — Susan C. Young Copy Share Image
“Show Them You CARE. In the business world, mastering conversational skills and paying attention to the details can take you to the… — Susan C. Young Copy Share Image
“The bottom line is that, as human beings, we all crave belonging and connection. This only happens when trust is established and… — Susan C. Young Copy Share Image
“Do you approach people with a heart of service or with a hidden agenda? Make no mistake, will feel your intentions, even… — Susan C. Young Copy Share Image
“Take steps to be humble, sincere, and authentic, and apologize if necessary. If a relationship is valuable to you, it is worth… — Susan C. Young Copy Share Image
“Emotionally intelligent people trust their instincts and can identify how certain thoughts, feelings, people, and situations make them feel.” — Susan C. Young Copy Share Image
“Rapport allows you to create a friendly compatibility and easy companionship which feels comfortable and enjoyable.” — Susan C. Young Copy Share Image
“Open-ended questions open doors for new discoveries and opportunities. They encourage others to speak their truths, share their experiences, and express their… — Susan C. Young Copy Share Image
“Most people want, need, and respond positively to gestures of kindness and goodness. This universal friendliness connects humanity.” — Susan C. Young Copy Share Image
“I am a recovering perfectionist, and like all in recovery, I do better some days than others!” — Susan C. Young Copy Share Image
“Life’s most amazing moments between people are built on trust, communication, acceptance, and love.” — Susan C. Young Copy Share Image
“Trust and rapport are listed in that order because without first building trust, healthy rapport is not possible.” — Susan C. Young Copy Share Image
“Why did I think that the mask was a better portrayal than my authentic self? We can get hidden under layers of… — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to… — Susan C. Young Copy Share Image
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is… — Susan C. Young Copy Share Image
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share Image
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her… — Susan C. Young Copy Share Image
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or… — Susan C. Young Copy Share Image
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in… — Susan C. Young Copy Share Image
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,… — Susan C. Young Copy Share Image
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in… — Susan C. Young Copy Share Image
“Communication skills, quotes by susan c young, relationship quotes, how to make a great first impression, preparation quotes, motivational speaker, susan young, build confidence,… — Susan C. Young Copy Share Image
“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first… — Susan C. Young Copy Share Image
“Self-confident people face their fears head-on and are willing to take risks.” — Susan C. Young Copy Share Image
“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before… — Susan C. Young Copy Share Image
“Employee Engagement “Employee Engagement” has become a very hot topic in recent years. The escalating statistics for disengagement are alarming. In 2015, the Gallup… — Susan C. Young Copy Share Image
“To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes… — Susan C. Young Copy Share Image
“A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion, it's impossible… — Susan C. Young Copy Share Image
