“Do you attend networking events to give out as many cards as possible or is it your intention to deliver something of… — Susan C. Young Copy Share Image
“No matter your age, a smile makes you look and feel better. People spend billions of dollars every year to get pumped,… — Susan C. Young Copy Share Image
“To Polish the Gold & Help Others Shine . . . Flip your positivity switch: What is your first instinct? If you… — Susan C. Young Copy Share Image
“How do you know when to advance the conversation or when there's something still unresolved? When you are situationally aware, you watch… — Susan C. Young Copy Share Image
“The process of attentive listening makes the other person feel important, valued, and heard. For Nick, listening was, and still is, love.… — Susan C. Young Copy Share Image
“Life rewards action. To get from where you are now to where you want to be requires forward movement and momentum. Although… — Susan C. Young Copy Share Image
“To cultivate bravery and courage, start small. Taking small, consistent steps for calculated risks will help you test your footing. Once you… — Susan C. Young Copy Share Image
“A simple handshake is not always a simple handshake. The way it is delivered can take on a million meanings and interpretations.… — Susan C. Young Copy Share Image
“Some people not only burn their bridges, but they also torch the town! With all their deeds of drama and destruction, they… — Susan C. Young Copy Share Image
“Mingle • Be the connector—introduce people to each other who may not otherwise connect. • Be a conversation fire starter; point out… — Susan C. Young Copy Share Image
“Considerations & Exceptions for Impressive Handshakes • Be mindful of a person’s age; be tender with arthritic hands. In that case, a… — Susan C. Young Copy Share Image
“Gestures and the Signals They Send • Rubbing your face, palms, and neck may signify anxiety and stress. • Arms crossed with… — Susan C. Young Copy Share Image
“These qualities make a great impression on your boss, your teams, and your customers. You will be more respected, noticed, and appreciated… — Susan C. Young Copy Share Image
“Why Do Some People NOT Take Initiative? • They have a FEAR of . . . rejection, looking stupid, failing, criticism, getting… — Susan C. Young Copy Share Image
“Whoever came up with the idea that "nice guys finish last" must have been either very jaded or downright malicious. Why would… — Susan C. Young Copy Share Image
“First, take complete responsibility for your life and current outcomes. Then take proactive steps for the necessary action to move forward in… — Susan C. Young Copy Share Image
“To cultivate bravery and courage, try something new for the first time. Take a chance. Stretch beyond your familiar limits by taking… — Susan C. Young Copy Share Image
“Ask any person trained in sign language and they will confirm the fact that you can talk with your hands. Your hand… — Susan C. Young Copy Share Image
“In America, when a man walks in front of a woman it may imply that they are not equals and he is… — Susan C. Young Copy Share Image
“Beyond these universal expressions of emotion, there are hundreds of variations which are often a matter of choice, whether consciously or subconsciously.… — Susan C. Young Copy Share Image
“It is unimpressive to not return what’s been borrowed. Whether you have borrowed money, folding chairs, yard tools, or a popular book,… — Susan C. Young Copy Share Image
“Being “appropriate” means being suitable, fitting, relevant, or proper in a situation. What may be appropriate in one circumstance can be terribly… — Susan C. Young Copy Share Image
“Situational awareness enables you to observe your periphery with a clear vision and emotional foresight, which may inevitably keep you socially, physically,… — Susan C. Young Copy Share Image
“Have you ever had a friend in need whose only request was the gift of your presence? When major life changes happen… — Susan C. Young Copy Share Image
“If you like the relationship results you have been getting and don’t see any need for improvement, your status quo may actually… — Susan C. Young Copy Share Image
“Meeting someone for the first time has significance, but for some people, the awkwardness can be so great that they avoid a… — Susan C. Young Copy Share Image
“Why Polish the Gold? • It builds your confidence when you realize that your words have power and can positively influence. •… — Susan C. Young Copy Share Image
“To Polish the Gold & Help Others Shine . . . Catch people doing things right: Outstanding leaders know that people will… — Susan C. Young Copy Share Image
“Service Beyond Self is Essential for Success Because It . . . • Builds credibility, trust, and customer satisfaction. • Strengthens your… — Susan C. Young Copy Share Image
“What Does Poor Posture Look Like? • Stiff & rigid • Slumping • Slouching • Hunched over • Rounded shoulders • Overly… — Susan C. Young Copy Share Image
“Poise: a graceful and elegant bearing in person; a composure of dignity and manner. Postures: the position of a person’s body when… — Susan C. Young Copy Share Image
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand,… — Susan C. Young Copy Share Image
“To Move from Woe to Wow . . . Listen Attentively • Be fully present and give your customer your full attention.… — Susan C. Young Copy Share Image
“I was once hired by an organization to deliver a workshop on networking. The goal was to provide their engineers with tools… — Susan C. Young Copy Share Image
“You can have the perfect message, but it may fall on deaf ears when the listener is not prepared or open to… — Susan C. Young Copy Share Image
“When having lunch or dinner at a long rectangular table, I prefer to take a middle chair so that I can turn… — Susan C. Young Copy Share Image
“What are the key elements for a fabulous, well-delivered compliment? You . . . • are sincere and genuine. • give it… — Susan C. Young Copy Share Image
“Poised Positioning • Be mindful of how you use your body to communicate. • Be fully present in the moment. • Be… — Susan C. Young Copy Share Image
“A high-pitched voice may sound less authoritative, more youthful, and less experienced, whereas, a lower pitched voice may be perceived as being… — Susan C. Young Copy Share Image
“Benefits of Being Nice • You set positive karma into motion. • What you give is what you get back in return.… — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to… — Susan C. Young Copy Share Image
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is… — Susan C. Young Copy Share Image
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share Image
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her… — Susan C. Young Copy Share Image
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or… — Susan C. Young Copy Share Image
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in… — Susan C. Young Copy Share Image
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,… — Susan C. Young Copy Share Image
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in… — Susan C. Young Copy Share Image
“Communication skills, quotes by susan c young, relationship quotes, how to make a great first impression, preparation quotes, motivational speaker, susan young, build confidence,… — Susan C. Young Copy Share Image
“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first… — Susan C. Young Copy Share Image
“Self-confident people face their fears head-on and are willing to take risks.” — Susan C. Young Copy Share Image
“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before… — Susan C. Young Copy Share Image
“Employee Engagement “Employee Engagement” has become a very hot topic in recent years. The escalating statistics for disengagement are alarming. In 2015, the Gallup… — Susan C. Young Copy Share Image
“To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes… — Susan C. Young Copy Share Image
“A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion, it's impossible… — Susan C. Young Copy Share Image
