Your business should be defined, not in terms of the product or service you offer, but in terms of what customer need… — Ken Blanchard Copy Share Image
Beware of putting all your focus into results. While results are important, your people should be your number one area of focus. — Ken Blanchard Copy Share Image
Spouses often point out each other's deficiencies. Instead, we should be each other's motivator. My husband touches my spirit, and I try… — Ken Blanchard Copy Share Image
Congratulations offer more potential than cash. The amount of available cash is limited, but managers have an unlimited supply of congratulations. It's… — Ken Blanchard Copy Share Image
Customer service should not be a department, customer service is everyone's job. — Ken Blanchard Copy Share Image
Start your day with good intentions and set yourself up for a good attitude. It's not what happens to you that matters but how… — Ken Blanchard Copy Share Image
Positive thinkers get positive results because they are not afraid of problems. — Ken Blanchard Copy Share Image
Empowering means helping teams develop their skills and knowledge and supporting them to use their talents. — Ken Blanchard Copy Share Image
Your role as a leader is even more important than you might imagine. You have the power to help people become winners. — Ken Blanchard Copy Share Image
Too often in business, only financial data is gathered - and then it is distributed only to management. Other key indicators that relate to… — Ken Blanchard Copy Share Image
The biggest obstacle that stalls leaders' growth is the human ego. When leaders start to think they know it all, they stop growing. — Ken Blanchard Copy Share Image
